Privacy Policy

Effective Date: [March 1st, 2026]

Last Updated: [March 26, 2026]

Starlite Co., Ltd. (“Starlite,” “we,” “our,” or “us”) properly handles personal information and related data obtained through the Tribology website operated by us (the “Site”) in accordance with applicable laws and regulations, relevant guidelines, and our internal rules. This structure is aligned with Starlite’s corporate privacy policy.

1. Scope

This Privacy Policy applies to the handling of user information collected by us through the Site.

2. Information We Collect

We may collect the following information through the Site:

  1. nformation provided directly by users Name, company name, department, job title, email address, phone number, location, type of inquiry,inquiry details, and other information entered into forms
  2. Information collected automatically through use of the Site IP address, cookie data, device information, browser type, operating system, referring URL, pages viewed, date and time of access,access history, interaction history, and other information regarding use of the Site
  3. Other information voluntarily provided by users Requests for materials, technical consultations, survey responses, and communications sent by email or other means

3. Purposes of Use

We use collected information for the following purposes:

1.To respond to inquiries, technical consultations, requests for materials, and other requests submitted through the Site
2.To contact users, verify identity, and confirm necessary details
3.To provide information about our products, technologies, services, exhibitions, seminars, events, articles, and materials
4.To plan, develop, improve, and enhance our products, technologies, and services, and to conduct marketing analysis
5.To improve the usability of the Site, optimize display, analyze usage, and improve content
6.To address unauthorized access, nuisance conduct, cyberattacks, and other potentially unlawful or improper activities
7.To create statistical data or otherwise analyze information in a form that does not identify individuals
8.To perform operations incidental or related to the above purposes

Starlite’s corporate privacy page also states purposes such as providing and maintaining products and services, responding to inquiries, sending information on events and campaigns, optimizing website content, preventing misconduct, and creating anonymized statistical data.

4. Management of Personal Information

We take necessary and appropriate security measures to prevent leakage, loss, damage, unauthorized access,and other risks related to personal data.

5. Provision to Third Parties

We do not provide personal data to third parties without prior consent of the individual, except in the following cases:

  1. Where required by law
  2. Where necessary for th e protection of life, body, or property and it is difficult to obtain the individual’s consent
  3. Where cooperation with governmental or local public authorities is required under applicable laws
  4. Where handling is outsourced within the scope necessary to achi eve the purposes of use
  5. Where personal data is transferred in connection with a business succession or similar event

This follows the restrictions on third-party provision stated in Starlite’s corporate privacy policy

6. Supervision of Service Providers

We may outsource certain operations related to the Site, such as website operation, maintenance, analytics, form processing, or email delivery, to external service providers. In such cases, we will exercise necessary and appropriate supervision over such providers.

7. Use of Cookies and Similar Technologies

The Site may use cookies and similar technologies.

Cookie are sent and received between the browser of the computer used by you and the server so that you can browse our website more conveniently when you visit our website again. Cookie are stored in your browser and may be referred to by the server, but the file sent as a cookie from our website does not contain information that identifies you personally and violates your privacy. It does not affect the quality of your computer.

We use cookies mainly for the following purposes:

  1. Improving the convenience of accessing our website, such as the function to avoid repeatedly inputting the same information on our website on a browser
  2. Browsing and confirming the usage status of our website and improving advertising, marketing and services
  3. Improvement of various functions of our services and products
  4. Acquisition of access information to our website from cookie by a third-party advertisement distributor, display of our advertisement on other websites
    • In addition, you can refuse to receive cookie by displaying your browser settings or display a warning when you receive cookie, but in that case, you may not be able to utilize all or part of our services.

8. Analytics Tools and Third-Party Services

We may use analytics tools and other third-party services on the Site. These service providers may collect and analyze information about users’ interactions with the Site through cookies or similar technologies.

  • Google Analytics
  • Microsoft Clarity
  • Google reCAPTCHA
  • Form service tools
  • Marketing automation / CRM tools

9. Disabling Cookies

Users may refuse cookies or delete stored cookies by changing their browser settings.

However, if cookies are disabled, some functions of the Site may not operate properly. The corporate policy also states that refusal of cookies may make all or part of the service unavailable.

10. Requests for Disclosure, Correction, Deletion, etc.

If an individual or duly authorized representative requests disclosure, correction, addition, deletion,suspension of use, erasure, or suspension of third-party provision of personal data held by us, we will respond appropriately in accordance with applicable laws and regulations. Please contact us using the contact information below. Starlite’s corporate policy states that such requests are handled within a reasonable scope and period after confirming the identity of the requester.

11. Links to External Websites

The Site may contain links to external websites. We are not responsible for the handling of personal information on such external websites. Please review the privacy policies of those websites.

12. Changes to This Policy

We may revise this Privacy Policy in response to changes in laws, operational reviews, or changes to theSite’s functions. Any revised policy will become effective when posted on the Site. The corporate policy likewise states that revised policies will be posted promptly on the company website.

13. Contact for Inquiries

For inquiries regarding this Privacy Policy, please contact:

Starlite Co., Ltd.
Business Support Division / General Affairs Department

23-7 Ohmiya 4-chome, Asahi-ku, Osaka 535-0002, Japan

E-mail:info@starlite.co.jp

TEL:0120-911-036
Business Hours: Weekdays 9:00–17:00